Congratulations on finding us!

Greig Smith Travels - Luxury Tailor Made Holidays & Concierge Service.

We are NOT for you if:

You wish to use us as a google search engine - take our carefully crafted holiday and put it out to 20 other travel agents hoping to get them all in a rush to bid to the bottom for the lowest price.
We get it - times and technology have changed - however - we are shamelessly “old school”. We are NOT looking for transactional customers - we only deal with high quality clients with integrity that we can craft the best possible experience for.
When we do what we do best, you have freedom from worry and the priceless piece of mind that your travel arrangements are totally “taken care of”

Our VIP clients tend to be….[but not exclusively]

Middle aged
Silver Surfers (Boomers)
Busy Business owners
Entrepreneurs

5 Star Service

So if you:

Value your time
Love value
Appreciate that you get what you pay for in life
Hate phoning companies with automated and labyrinthine “multiple choice” questions that either kick you off the call or land you with a clueless moron that doesn't care or can't help
You are NOT a fan of automated chatbots (similar to above)
You sometimes think that whilst technology has evolved, most companies no longer care about customer service anymore.
You agree that sometimes a little extra money can go a long way in making life easier and more enjoyable

If you nodded your head to any of the above - then maybe we’re a good fit.

If you’ve made it this far - then here’s who we are, and what we have made a stand for at GST

We believe there is a important distinction to keep in mind
between a customer and a client

A customer can buy from you and be merely a transactional interaction.

(you know how it feels when a company treats you like a transaction right?)

When you are a client however…

There is a much higher level of trust
A real relationship if you will
There is a greater sense of connection and of understanding.

Webster’s dictionary defines a client as someone who is under the care, the protection, the betterment, and the well being of another.

Here at GST we look after you and cultivate the relationship

We are NOT all things to all people

We DON’T have a vast burgeoning organisation with heavy bureaucracy and massive overheads

In fact, we’re small fish in a giant pond

That means we work harder to keep our clients (folks just like you) happy

We’re a small team of destination specialists whose sole purpose is to bring your travel dreams to life and look after you - its that simple
In a world where loyalty and customer service seem to be a thing of the past, our old school values serve as a welcoming beacon to those who cherish and value these things.
That's why we have clients who have entrusted us with ALL of their special holidays spanning decades.
We’re not looking for more “customers”
We want to give our “clients” the trips and times of their lives

“Better Call” Paul Greig Smith

"Dear Paul I am delighted to have booked through you..."

Paul Gane - Honorary Vice President of The Royal Theatrical Association

You can either join our *mailing list, fill out the request form or schedule a call with us, whichever works best for you.

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So, whether you’re interested in wildlife, culture, adventure or relaxation, our destination specialists will help you arrange every element of your holiday, giving you priceless freedom from worry, from start to finish.

Paul Greig Smith

Director

Greig Smith Travels

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PPS: If you do join our mailing list, fill out the request form or schedule a call with us, who knows, it may just lead to the next best trip of your life…

Find Us

London Street, London,
EC1 5TQ, UK

Get In Touch

+44 208 5648301
office@websites.com