Our membership to the Travel Trust Association provides 100% Financial Protection for you, giving you complete peace of mind

The Travel Trust Association is the only travel network in the UK to guarantee 100% financial protection to the consumer, giving you complete peace of mind when booking your holiday.

The Travel Trust Association guarantees to financially protect the monies paid by you to us for your booking in the event of our financial failure.

When booking a flight or flight inclusive package holiday, we use the Dynamic Packaging system to give you additional ATOL protection. This allows us (Greig Smith Travels Ltd) to book the separate elements directly with our suppliers and then combine the products into a package under the ATOL of our preferred suppliers from the Travel Network Group (Alfendo Ltd T/A JTA Travel). So, when you have booked a flight or flight inclusive holiday, all monies paid by you are also ATOL protected by the Civil Aviation Authority.

Every Travel Trust Association member deposits your money into the Trust Account. A Trust Account is a bank account designated to hold the customer's money.

Your money remains in the Trust Account and is supervised by an appointed trustee who is either a banker, chartered or certified accountant or a solicitor. Both the Travel Trust Association members and the trustee are required to authorise payments from the trust account. In addition to being held in trust, you also have a financial guarantee from the Travel Trust Association. TTA will guarantee the financial obligation of its members up to a maximum of £11,000 per booking. So if you paid £2,000 we guarantee we will reimburse the loss of the £2,000, where it is not available for you from the Trust Account.

Therefore, the Trust Account plus the guarantee will ensure that all the money which you have paid is safely protected and available to reimburse the money paid. When you make a booking, you will be supplied with a guarantee certificate – you can see the terms of our guarantee on our website www.traveltrust.co.uk/guarantee.

Should the TTA member become insolvent, in most instances your money will still be held within the TTA member’s Trust Account by the designated Trustee, and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.

With the growing trend in booking holiday arrangements online there is an increased financial risk to the consumer, especially when booking holiday elements independently or separately.

Booking your holiday through a British Tour Operator such as ourselves, that is part of the Travel Network Group & Travel Trust Association gives you a priceless piece of mind and freedom from worry. You can simply book in confidence and look forward to your holiday, knowing that your money and holiday are 100% protected.

At GST “We look after you – it’s that simple”

The Wonderful World of GST Travel - Travel Reimagined

Address

85 Great Portland Street

First Floor, London,

N1W 7LT, United Kingdom

Connect

info@greigsmithtravels.com